The online chat option is usually quick to respond, and if you explain that you forgot to cancel your Prime membership before it auto-renewed, the support agent will often agree to refund the charge for you. If you don’t automatically get a refund and you’re certain you’ve never used the benefits of Prime membership, try contacting Amazon Customer Service.
Read more: How much does the Netflix cost in UK and US, and what’s included? The amount will depend on what you’ve used and how long you’ve been a Prime member.
AMAZON MUSIC CANCEL SUBSCRIPTION FOR FREE
Similarly, if you’ve only used your Prime membership for free delivery, and not used Prime Video or any other benefits, you may be offered a partial refund. If that’s you – say you signed up to buy something on Prime Day and forgot all about it afterwards – you could be offered a refund.
AMAZON MUSIC CANCEL SUBSCRIPTION TRIAL
This stems from complaints made by customers who signed up for a free Prime trial when it was relatively new, in a bid to get free delivery on a single purchase, then forgot to cancel but didn’t use Amazon again for months or even years. Plus, unlike some digital subscriptions, you don’t need to send an email or make a phone call to complete the process.Īs for the potential refund we mentioned earlier, this will usually be applied if you haven’t ordered anything from Amazon while being a Prime member. It’s a fairly long process, but to Amazon’s credit, it’s easy enough to click through. Your Prime membership will stop working on the date shown on the final button, and your credit card will no longer be charged. Read more: How much does Disney+ cost in the UK and US, and what’s included?Īfter that, you’re all done. You can continue using Prime until then at no extra charge. Click that, then “Continue to cancel” on the next page and – finally – the “End Prime Benefits” button, which shows the exact date on which your Prime subscription will be terminated. So, naturally, it will then show you all of the benefits you’ll miss out on if you terminate your Prime membership – thankfully the “I do not want my benefits” button is still obvious in the middle of the screen. Well yes, but Amazon values your custom and doesn’t want to let you go without a fight. On a smartphone, open the Amazon app and tap on the profile button at the bottom of the screen, then tap “your account,” followed by “prime membership” then “manage membership” and “end membership”.
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